Features
One place for every customer question, and the tools to answer it fast.
Everything a small support team needs
Shared inbox
Email, chat and form messages become tickets. Assign, tag, set priority and close them as a team.
Live chat
A chat box on your website. Agents see who is online and answer in real time.
Help center
Write articles once. Customers find answers themselves, on your own help portal.
AI answers
AI drafts replies, sums up long tickets and answers chat questions from your help center.
Email channel
Customers write to your own address. Replies go out from it too.
Reports
See new and solved tickets, waiting times, and who on the team is busy.
Shared inbox
- Email, live chat, contact form and help portal messages all become tickets.
- Assign tickets, set status and priority, add tags and private notes.
- Saved replies for answers you send often.
- Several workspaces for different brands or teams.
Live chat
- A chat box for your website in your own colours.
- Agents see new chats and typing in real time.
- When nobody is online, the chat turns into a ticket.
Help center
- Write articles in categories, with your own branding.
- Customers search and find answers without waiting.
AI answers
- AI drafts a reply for the agent to check and send.
- Short summaries of long tickets.
- On paid plans, AI answers chat questions from your help center and hands over to a person when needed.
Reports
- New, solved and waiting tickets at a glance.
- Team workload and the most common customer topics.
- Export to CSV on paid plans.
Start helping your customers today.
Free plan. No card. Set up in minutes.