All your customer support in one place.
Email, live chat and a help center in one inbox, with AI that drafts answers for your team.
Customer questions are everywhere. Your answers should not be.
Emails in five places?
Put every email and chat in one shared inbox. Everyone sees who is answering what.
Same question, again?
Write the answer once in your help center. AI uses it to answer the next customer.
Customers waiting?
See which tickets wait the longest, and who on the team has room to help.
Everything a small support team needs
Shared inbox
Email, chat and form messages become tickets. Assign, tag, set priority and close them as a team.
Live chat
A chat box on your website. Agents see who is online and answer in real time.
Help center
Write articles once. Customers find answers themselves, on your own help portal.
AI answers
AI drafts replies, sums up long tickets and answers chat questions from your help center.
Email channel
Customers write to your own address. Replies go out from it too.
Reports
See new and solved tickets, waiting times, and who on the team is busy.
Set up in three steps
Sign up
Pick your address, like acme.helpxon.com. It takes one minute.
Connect your email
Forward your support address. New emails become tickets.
Add the chat to your site
Paste one line of code. Visitors can chat with you right away.
Simple prices. Start free.
Free
- Up to 2 team members
- 150,000 AI tokens a month
Pro
$19 / month
Coming soon$190 / year
$15.83 a month, billed yearly
Coming soon- Up to 10 team members
- 1,500,000 AI tokens a month
Prices in USD. Tax is added at checkout. Payments are processed by Paddle.
Questions
Is there a free plan?
Yes. The Free plan has no time limit and needs no card. Upgrade only when you need more.
Is tax included in the price?
No. Prices are in US dollars. Tax for your country is added at checkout by Paddle, our payment partner.
Can I cancel at any time?
Yes. You keep your paid plan until the end of the period you paid for. Then you move to Free.
How do refunds work?
You can ask for a full refund within 14 days of a payment. See our Refund Policy.
Where is my data stored?
On our servers and with the service providers listed in our Privacy Policy. We never sell your data.
Start helping your customers today.
Free plan. No card. Set up in minutes.